ZEParts

The Challenge

ZEParts specializes in the distribution of spare parts for cars, trucks, motorcycles, and agricultural machinery. The company quickly grew its customer base and product catalog. However, rapid growth exposed significant operational challenges:

• Manual warehouse processes limiting fulfillment speed and accuracy

• Lack of centralized data and analytics for business decision-making

• Time-consuming supply chain coordination

• No digital B2B platform for wholesale clients

• Limited visibility into performance and stock levels across product lines

To maintain their competitive edge and scale efficiently, ZEParts needed a comprehensive digital infrastructure that could support automation, business intelligence, and seamless B2B operations.

The Solution

We partnered with ZEParts on a full-cycle digital transformation, focusing on four key pillars:

1. BI & AI-driven insights

• Integrated BI tools to centralize data from sales, inventory, and logistics systems

• AI-powered demand forecasting to optimize stock levels and reduce overstock/shortages

• Custom dashboards for management to monitor KPIs and operational performance in real time

2. Warehouse & fulfillment system development

• Designed and implemented a tailor-made warehouse management system (WMS)

• Real-time inventory tracking, barcode scanning, and location-based stock organization

• Fulfillment automation module to manage pick-pack-ship workflows efficiently

3. Supply chain & fulfillment automation

• Automated procurement alerts based on sales trends and stock thresholds

• Integrated delivery scheduling and shipment tracking with logistics partners

• Reduced manual coordination, improved speed, and eliminated order delays

4. B2B platform development

• Custom web portal for wholesale clients to place bulk orders, view catalogs, and manage accounts

• Role-based access and pricing tiers for different customer groups

• Seamless integration with existing ERP and CRM systems for synchronized operations

The Results

ZEParts’ end-to-end digital transformation delivered measurable improvements across operations. Fulfillment became three times faster through streamlined warehouse processes and automation, while inventory discrepancies dropped by 40%, reducing waste and optimizing stock. Real-time BI tools enabled agile, data-driven decisions, and the new self-service B2B platform enhanced client satisfaction with faster deliveries. The scalable digital infrastructure now supports business growth across Eastern Europe without increasing overhead, positioning ZEParts for competitive, high-standard expansion.